Privacy Policy

Last updated: . This Privacy Policy explains how Detoxificationfl, operating at detoxificationfl.world and Laksevågneset 12, 5160 Laksevåg, Norway, collects and uses personal data when you browse our posture mini-exercise content, order Desk Cue Card Decks, Movement Reminder Stands, Spine Flow Poster Sets, or contact our studio.

Data Controller

The data controller is Detoxificationfl. For privacy inquiries, write to contact@detoxificationfl.world or call +4792412112. We respond within statutory timelines under the Norwegian Personal Data Act and the GDPR as applicable to our activities.

Scope of This Policy

This policy applies to personal data processed through our website, in-studio visits, product fulfilment, customer support about mini-exercises for posture throughout the day, workshop bookings, and newsletter-style updates if you opt in. It does not cover third-party websites linked from our pages.

Categories of Personal Data

We may process identification data such as your name, contact email, phone number if provided, and delivery address for physical posture kits. We process communication content you submit through our contact form, including questions about Desk Reset routines, Spine Flow sessions, or bulk kit orders. Technical data includes IP address, browser type, device identifiers, referral URLs, and cookie identifiers described in our Cookies Policy. Order data covers product selection, price in NOK, payment status, invoice references, and return history.

Purposes and Legal Bases

We process data to respond to enquiries about Detoxificationfl services and to provide pre-contract information about posture kits. Legal basis: legitimate interest and steps prior to contract. We process orders, ship laminated cue cards, reminder stands, and poster sets, and manage returns. Legal basis: performance of contract. We maintain records for accounting and tax compliance in Norway. Legal basis: legal obligation. We improve site usability and measure aggregated traffic to refine mini-exercise content. Legal basis: legitimate interest, balanced against your rights. Where required, we rely on consent for optional marketing about new posture products or seasonal routine updates. You may withdraw consent at any time without affecting lawful processing before withdrawal.

Contact Form Data

When you submit our contact form with name, email, message, and consent checkbox, we use your data solely to answer your request, schedule studio visits, or prepare quotations for posture kits. Messages may be stored in secure mailboxes with access limited to trained staff. We do not use contact form content for unrelated profiling.

Product and Workshop Data

Purchases of Desk Cue Card Deck, Movement Reminder Stand, or Spine Flow Poster Set require shipping details. Workshop participants may provide employer name and role so we can tailor mini-exercises; such data is deleted after the event unless you request ongoing guidance materials.

Retention Periods

Contact enquiries are retained for twenty-four months unless a longer period is needed for follow-up orders. Contract and invoice records are kept for five years per Norwegian bookkeeping rules. Marketing consents are stored until withdrawal plus proof of consent for three years. Server logs are rotated within ninety days unless needed for security investigations.

Recipients and Processors

We share data with courier partners for kit delivery, payment processors for card transactions, hosting providers for detoxificationfl.world, and email infrastructure vendors under data processing agreements. Processors may be located in the EEA or countries with adequacy decisions or appropriate safeguards such as Standard Contractual Clauses.

International Transfers

Where tools transfer data outside the EEA, we implement safeguards and conduct transfer impact assessments when required. You may request information about specific transfer mechanisms by contacting us.

Security Measures

We apply access controls, encrypted connections via HTTPS, staff confidentiality training, and regular review of vendors handling posture product orders. No method of transmission is fully secure; we encourage strong passwords on any account portals we provide.

Your Rights

You have the right to access, rectify, erase, restrict processing, object to processing based on legitimate interest, and data portability where applicable. You may lodge a complaint with Datatilsynet in Norway. To exercise rights, contact contact@detoxificationfl.world with sufficient identity verification. We do not sell personal data.

Children

Our posture kits and website content target adults in workplace settings. We do not knowingly collect data from children under sixteen without parental authority. Contact us to remove such data if discovered.

Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects regarding your access to mini-exercise guidance or product purchases.

Changes to This Policy

We may update this Privacy Policy when we launch new posture products or change processors. Material changes will be noted on this page with an updated date. Continued use after changes constitutes acknowledgment where permitted by law.